Organisational Benefits
For leaders, listening with their hearts and leading with their heads doesn’t have to be a conflict.
Leadership and Productivity - Create a culture where leaders make decisions with empathy, recognising individual value and contribution. The result: engaged staff and improved productivity across the organisation.
Trust-Based Collaboration - Professional relationships built on integrity and accountability form the foundation for teamwork, innovation, and effective collaboration.
Enhanced Retention and Resilience - Healthy teams are loyal teams. Investing in your people’s wellbeing and fostering psychological safety helps you retain critical skills, knowledge, and experience essential for growth.
Mitigated HR Risk and Cost Savings - Address workforce challenges proactively to reduce HR risks, prevent disputes, lower long-term absence, and protect your organisation’s reputation and resources.
Conflict Management
Friction is inevitable in professional relationships, but managed effectively, it can improve performance. Yorway provides mediation and conflict coaching to support teams and individuals navigating challenging situations.
We facilitate honest, often long-avoided conversations, helping people understand different perspectives and the motivations behind behaviours. This deeper understanding allows teams and individuals to reach mutual agreements with clear next steps.
Our mediation is impartial, usually for two or more people, typically over a full day with private scoping sessions in the morning and a joint session in the afternoon.
Conflict coaching is confidential and designed for individuals unable to participate in mediation. We offer up to three 90-minute sessions, usually spaced two weeks apart, to build self-reliance and practical conflict-handling skills.
Together, these approaches equip teams and individuals to handle difficult conversations, resolve tension, and move forward with purpose.
Team Health Tools
We offer single-use and ongoing Team Health tools that monitor the underlying sentiment within your organisation – acting like a tripwire to highlight potential issues early.
Always anonymous, our tools help leaders and managers create psychologically safe forums where honest feedback can be shared.
Fully automated, the dashboards are designed, hosted, and maintained by us, providing analysis and business intelligence that can be reviewed at your convenience.
Used alongside our other services, routine Team Health tools offer a complete solution to identify challenges early, enabling timely interventions before issues escalate.
Training & Coaching
Our goal is to provide a ladder for your people to climb, focusing on building self-reliance rather than creating dependency.
We offer a range of training and coaching workshops grounded in cognitive behavioural therapy (CBT) principles, helping individuals and teams understand the connection between thoughts, behaviours, and emotions in the workplace.
Key areas include:
- Communication Skills
- Leadership
- Mindfulness
- Self-Awareness
- Stress Management
- Conflict Management
Equipped with these skills, individuals, managers, and leaders can recognise and interrupt unhelpful thought patterns, respond rather than react, communicate effectively, build self-reliance, and foster healthy workplace relationships.
