Conflict Management and CBT Therapy | Yorway, Skipton

Stop managing symptoms.
Start resolving the cause.

Two disciplines under one roof: accredited conflict management and NHS-trained CBT therapy. Whether you’re facing conflict in relationships or want psychological support for yourself, we reach the dynamics underneath – not just the surface.

Where would you like to start
For organisations

Conflict is costing you more than you think

We help founders, HR directors, and leadership teams resolve structural and interpersonal friction before it costs you in productivity, retention, and trust.

  • Workplace mediation & conflict coaching
  • Yorway Insights – measure and monitor team health
  • Support through change, growth & disputes
Explore organisational services Calculate your cost of conflict →
For individuals

Support that reaches the root

Psychological support for life’s challenges – through evidence-based therapy and coaching. Available through major PMI providers.

  • CBT therapy & Gottman couples therapy
  • Conflict coaching for personal disputes
  • CBT recognised by Bupa, WPA, Health Assured & Lyra Health
Explore individual services Not sure where to start? Answer a few questions →

Trusted, accredited, evidence-based

25+ years of combined operational and clinical experience
William Heseltine, co-founder of Yorway
William Heseltine Conflict Manager & Mediator
Mia Heseltine, co-founder of Yorway
Mia Heseltine Psychotherapist
Why Yorway

Two disciplines. One practice.

Yorway is led by William and Mia Heseltine — a conflict management specialist with twelve years’ experience as a British Army officer, and an NHS-trained, BABCP-accredited psychotherapist. That combination of operational and clinical expertise is rare, and it shapes everything we do.

William brings the discipline of assessing a situation without assumptions, matching the response to what’s actually needed, and reviewing whether it worked — the same rigour that governed operational planning in the Army. Mia brings the clinical understanding of why people behave the way they do under pressure, and how lasting change actually happens. Most practices offer one or the other. Yorway is built on both.

Meet the team

Not sure where to start?

Every engagement begins with a free, no-obligation conversation — for individuals and organisations alike.

Book a free consultation

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